gpl.rocks wants you to be completely happy with your purchase.
If you have any questions, concerns, or problems, please contact us or open a new support ticket using our contact form.
In the event, however, that you decide your purchase was not the right decision and you made a mistake, we want to make things right. We are happy to offer a 24 hours, money-back guarantee only if the product was not downloaded from our website. Simply contact us within 1 day of your purchase, with details of your request, and we’ll be happy to initiate a refund of your purchase.
Conditions for a Declined Refund
Due to the nature of digital goods, we recognize that this policy can be abused, and reserve the right to refuse refunds in specific cases.
We will not refund your purchase in the following situations:
- No refunds will be given after 24 hours from the initial purchase.
- Refunds will not be given if you have downloaded the product from our website.
- Refunds do not apply to product upgrades.
- You have not purchased the Monthly, Yearly or Lifetime Access Pass. Refunds will not be granted to purchases on Monthly, Yearly or Lifetime Access Pass.
- Due to the possibility of dishonest tactics, we reserve the right to refuse refunds on all Themes and Plugins.
- If we determine the refund policy is being taken advantage of or is abused.
- If we detect that the theme is installed on your or customer website.
- If you have changed your mind.
- If you have subscribed by mistake.
- If you lack the technical ability to make the product work.
- If you can no longer download the item because it have been removed from our website.
- If you were not able to download the demo data from a specific theme.