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These are exactly the same files (WooCommerce Returns And Warranty Requests) distributed by Automattic. We don’t offer any additional author services like the author’s support and license keys (read our FAQ for more information). If you require support, we suggest you buy the product directly from the official developer sales page using the link below.
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If your store sells physical products then there are possibilities of returns and warranty. In that case, Returns and Warranty Request extension will come to rescue. It manages the returns and warranty cases of your store. It creates a RMA process and allows the customers to easily return or ask for the warranty from their account dashboard. This plugin also manages the returns and warranty terms on the product page.